At Sea Guide Milos, our goal is to provide a reliable and flexible booking experience. We understand that travel plans may change, which is why we have established the following cancellation policy.

If you wish to cancel your booking, the following terms apply:

• 25 days or more before the scheduled date: 60% of the deposit paid will be refunded.
• 15 to 24 days before the scheduled date: 30% of the deposit paid will be refunded.
• 14 days or less before the scheduled date: the deposit is non-refundable.

Any bank charges, transaction fees, or payment processing fees associated with the original payment or refund may be deducted from the refundable amount.

The safety of our passengers and crew is our highest priority.

If the scheduled activity cannot take place due to adverse or unsafe weather conditions, as determined by the competent Port Authority or Sea Guide Milos, you will have the option to:

• reschedule your booking for another available date, or
• receive a full refund of the amount paid.

If Sea Guide Milos needs to cancel a scheduled booking due to a technical issue, operational circumstances, or another unforeseen event, we will make every reasonable effort to provide you with a suitable alternative.

Subject to availability, you will be offered the option to:

• use an alternative boat with similar or comparable characteristics,
• reschedule your booking for another available date, or
• receive a full refund of all amounts paid.

If you need to change or cancel your booking, please contact Sea Guide Milos as soon as possible.

Our team will inform you of the available options and assist you in finding the most suitable solution.